Shipping policy

Shipping & Delivery Times

Shipping costs and delivery times may vary depending on the destination of the order.

The exact shipping cost will be automatically displayed during checkout before completing your purchase.

 

Order Preparation

Some of our products are currently available for preorder. In these cases, orders will begin shipping from the date indicated on each product page.

Once the order has been dispatched, standard delivery times will vary depending on the destination.

 

Order Tracking

Once your order leaves our facilities, you will receive an email with tracking information so you can check the status of your shipment at any time.

If you have any questions, you can contact us at info@stola.es.

 

Canary Islands, Ceuta & Melilla

Shipments to the Canary Islands, Ceuta, and Melilla may be subject to local customs duties and taxes not included in the order price.

Any additional charges, if applicable, will be the responsibility of the customer.

 

What happens if I’m not available when the package arrives?

If delivery cannot be completed on the first attempt, the courier may make additional delivery attempts or leave the package at a nearby collection point.

If the order is returned to our facilities, we will contact you to arrange a new shipment.